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Business briefs: USAA bank earns top customer rating
San Antonio-based USAA Federal Savings Bank achieved the top customer satisfaction ranking in the 2006 J.D. Power and Associates study of mortgage service providers.
USAA Federal achieved a satisfaction index score of 897 on a 1,000-point scale, 36 points better than the second-place finisher, BB&T Corp. of North Carolina, and 87 points better than the industry average.
The study measures customer attitudes in four areas — account administration, billing, payments and the process of contacting the mortgage company. The 2006 Primary Mortgage Servicer Study received comments from 12,799 homeowners.
St. Mary's lauded for business school
The Bill Greehey School of Business at St. Mary's University has been rated an outstanding business school by The Princeton Review and will be listed among the best in the nation this fall.
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Morris dance for the media
IN another life Morris Iemma and Marge could have been the best of cobbers. We could have hung out, knocked back a few espressos, chewed the fat about growing up Italian in Australia. A spot of bocce perhaps - all that good stuff. As fate would have it, though, we found ourselves in rather more adversarial circumstances. Since Morris's $30 million PR empire has so artfully shirked questions of public interest from yours truly - with proper disclosure of NSW Government PPP projects, that is - we decided to sneak up and press-gang him personally at an infrastructure shindig at the Four Seasons Hotel in Sydney yesterday.
Camouflaged in a dark suit to blend in among the navy throng of bankers, we ambushed Morris after his speech. But his friendly visage soon turned hostile. For the Premier had mistaken a down-at-heel reporter for a high-flying conference delegate hungrily fawning after fees.